Welcome to Cutopia! We believe in being open, transparent, and respectful with how we handle your information and your shopping experience. Below you’ll find everything you need to know about our Privacy Policy and Terms of Service. Our goal is simple: to keep your data safe, your expectations clear, and your experience smooth every step of the way.

Your privacy matters to us. When you shop at Cutopia, the personal information you provide (such as your name, email, address, and payment details) is collected solely to process and deliver your order securely.

Here’s how we handle your data:

• We do not sell or rent your personal information. We may share it with trusted service providers (like payment processors, shipping carriers, and fulfillment partners) only as needed to process and deliver your order.
• Payments are securely processed through Shopify, using trusted encryption technology.
• We may use tools like Shopify Analytics or Google Analytics to understand how visitors use our site and improve your experience.
• If you sign up for our emails, you can unsubscribe anytime with one click.
• We only keep your data as long as necessary to fulfill your order or meet legal requirements.
  

You can read Shopify’s full privacy policy here: Shopify Privacy Policy.

By using our website or placing an order, you agree to the following terms:

• All content on this site is the intellectual property of Cutopia and may not be copied or reused without permission.
• You agree to provide accurate information during checkout, including your shipping and billing details.
• Cutopia reserves the right to cancel or refuse orders in cases of suspected fraud, payment issues, or policy violations. You will never be charged for an order that is cancelled or out of stock.
• We may update these terms periodically. By continuing to use our site, you agree to the most recent version
• Delivery times provided are estimates only and are not guaranteed. Cutopia is not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other factors outside our control
• We ship orders through trusted fulfilment partners located in the United States and Asia, depending on product availability. All items are processed, quality-checked, and shipped securely using trackable shipping.

Cutopia is an online-only ecommerce store. Our business is registered and operated from the United Kingdom, and our products are shipped directly to customers through trusted third-party fulfilment partners located in the United States and internationally. All orders are processed securely through our website. Customer support is available by email at hello@cutopia.co for any questions relating to orders, shipping, or store policies. We aim to respond within 24–48 business hours.

If you have any questions about our privacy practices or store policies, please contact us through our contact page or via email: hello@cutopia.co. We’re always happy to help.