How long does shipping take?
On average, orders are processed within 2 days. Once dispatched, orders arrive within 14 days, on average, depending on your location. Most orders arrive sooner, while some items can take up to 20 days. Delivery times can vary due to factors outside our contorl.

Can I track my order?
Yes. Tracking details are sent by email once your order has shipped. Tracking links usually activate within 24–48 hours after dispatch.

What if my item arrives damaged or incorrect?
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and a clear photo of the issue. Once reviewed, we’ll arrange a replacement or refund at no extra cost.

What payment methods do you accept?
We accept all major credit and debit cards, as well as Apple Pay, Google Pay, and Shop Pay for a fast, secure checkout.

Can I cancel my order?
Yes, cancellations are accepted within 24 hours of placing your order, provided it hasn’t shipped yet. Once an order has been dispatched, it can no longer be cancelled.

Curated With Love
If we wouldn’t be excited to own it ourselves, we don’t sell it. Every item is hand-picked for its charm, character, and the little spark of joy it brings.

For People Who Love Cute Things
We’re kawaii fans too. Soft colours, gentle details, and designs that make everyday life feel a little sweeter.

Thoughtful Quality, Always
Cute should still be dependable. We choose items that feel good to use, are well-made, and designed with care.

Small Brand, Big Heart
Every order matters to us. We handle each one with care, reply quickly, and treat you how we’d want to be treated.

Loved by Cute-Lovers Everywhere
You’re joining a growing community that comes to Cutopia for feel-good finds with personality.